Here is another example of the people we have to deal with on a daily basis...
The guys in the Center were told to take out the trash to
the dumpster. They carried the barrels to the dumpster and there they sat next
to it. We have two large, blue, 55 gallon plastic barrels full of rotting food
and other stinky trash next to a large dumpster and they would stay there until
they were FINALLY emptied into the trash. In utter frustration Fran instructed
the guys to carry the barrels to the dumpster and put them in the trash. Fran
said, “Annette, do you know what these people did?”
I answered, “They threw the blue barrels INTO the dumpster.”
It was the most illogical plan of action but to them-the
most literal.
She emphatically replied, “Yes! The barrels were IN the
dumpster.”
So Fran was in a training class with people from a
partnership grant Mercy Ministries received. She explained the trash problem in
a group setting. Fran told me what one of the responses was from an
out-of-touch participant. He told her she needed to explain in great detail how
to take out the trash step-by-step and then, send the volunteers a follow-up
email. I laughed myself off the couch when I heard this “fix.”
Most of these folks don’t own a computer let alone have
email. Some may even be illiterate. I asked, “That answer was not in our zip
code?”
Fran corrected me, “That answer was not in our reality.”
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